Refund Policy

Thank you for your purchase! We want you to be completely with your experience. If you are not satisfied with your Amazon purchase, we are here to help. Below are the terms of our refund policy:

Eligibility for Refunds

1. Return Period:
   • Most products can be returned for a refund within 30 days of delivery.
   • Specific items, such as electronics, clothing, or opened software, may have different return windows. Please check the product page or your order details for specific return deadlines.
2. Condition of Items:
   • To be eligible for a refund, the item must be returned in the same condition in which it was received.
   • Items must include all original packaging, tags, and accessories.
   • Items marked as non-returnable are not eligible for refunds unless they are defective or damaged upon arrival.

Refund Process

1. Initiating a Return:
   • Log in to your Amazon account, go to Your Orders, and select Return or Replace Items for the product you wish to return.
   • Follow the on-screen instructions to generate a return label.
2. Shipping the Item:
   • Use the provided return label and ship the item back through the specified carrier. Return shipping costs may apply unless the return is due to a defect or error on our part.
3. Processing Time:
   • Refunds will be issued to your original payment method within 5–7 business days after the returned item is received and inspected.

Non-Refundable Items

• Digital products (e.g., eBooks, movies, or software downloads).
• Perishable goods, such as groceries.
• Health and personal care products if opened.

Exchanges

• If you received a defective or incorrect item, you may request an exchange instead of a refund. Follow the same process as a return and choose the Replacement Option during your request.

Contact Us

If you have questions about our refund policy or need assistance, please contact Amazon Customer Support via the Help Center on Amazon’s website or mobile app.